Creating a desirable customer experience does not happen by chance, it happens by design.
It’s vital that Health Club Operators come to terms with this and lead from the front. It is hoped that by the time you’ve read this feature,
Before 2003, Great British cycling had been miserable, stale and downright disappointing. In the last 100 years prior to that point, British cyclists had just one gold medal to their name and no GB rider had ever achieved a victory in the Tour De France.
I have previously shared my views on how I believe operators can gain maximum benefit from delivering effective Small Group Training, and loyalty reward programs. In this blog, I will aim to address how Health Club operators can capitalise on another key fitness trend –
The original title for this blog was ‘Could HIIT be featured more within your Group Ex Schedule?’ but during the writing of this blog, it became apparent that there are so MANY benefits to including HIIT on your Group Exercise timetable,
